Our first store in Downtown Toronto was opened
in September 2011, and we are rapidly expanding.
We only brew high qualify tea leaves,
not branches or fragments from the best
sources including Chatime's own tea farm.
We mean serious business, all of our ingredients come directly from Taiwan, we also have a team of experts working in our very own R&D lab, to bring you flavors that you just cannot resist.
We are committed to greatness in every cup, no matter where you are in the world. We use advanced tea technology to brew each cup at the precise proportion, timing, and temperature. We even let you customize your own drink, come taste the Chatime difference today.
Nothing beats the comforting feeling of
finding what you love most.
True friends are meant to be kept,
so are traditions.
Take a break, because life is
what you make of it.
| Chatime Milk Tea | Taro Milk Tea | ||
| Jasmine Green Milk Tea | Coconut Milk Tea | ||
| Chatime Pearl Milk Tea |  |
Honeydew Milk Tea | |
| Chatime Roasted Milk Tea | Brown Rice Green Milk Tea | ||
|
Strawberry Milk Tea | Brewed Oolong Milk Tea | |
|
Banana Milk Tea | Caramel Milk Tea | |
| Grass Jelly Roasted Milk Tea | Vanilla Milk Tea | ||
| Grass Jelly Milk Tea | Hazelnut Milk Tea | ||
| Grass Jelly with Fresh Milk | Hazelnut Chocolate Milk Tea | ||
| Matcha Red Bean Milk Tea | Chatime Red Bean Milk Tea | ||
| Honey Milk Tea | Honey Green Milk Tea | ||
| Honey Oolong Milk Tea | |
Wintermelon Milk Tea |
|
Mango Green Tea | Taiwan Plum Lemon Ice Tea | |
| Passion Fruit Green Tea | Lemon Green Tea | ||
|
Peach Green Tea | |
Yogurt Green/Black Tea |
|
Lychee Black/Green Tea | Honey Green Tea | |
| Kumquat Green Tea | |
Grape Green Tea | |
| Taiwan Plum Green Tea | |
Grapefruit Green Tea | |
|
Wintermelon Iced Tea | |
Wintermelon Lemon Iced Tea |
| Brown Rice Green Tea | Japanese Sakura Sencha | ||
| Brewed Oolong Tea | Japanese Genmaicha | ||
| Ichiban Roasted Tea | Formosa Oolong Tea | ||
| Jasmine Green Tea | Taiwan Alishan JinShyuan Tea | ||
| Black Tea | Blue Mountain Green Tea | ||
| Anxi TieGuanyin Tea |
|
Matcha Mousse | Green/Black Tea Latte | |
|
Chocolate Mousse | TieGuanyin Tea Latte | |
|
Jasmine Green Tea Mousse | Roasted Tea Latte | |
|
Roasted Tea Mousse | Oolong Tea Latte | |
|
Oolong Tea Mousse | Matcha Tea Latte | |
|
Black Tea Mousse | ||
|
Wintermelon Mousse |
|
QQ Chatime Milk Tea | |
QQ Lychee Juice |
|
QQ Taiwan Mango Juice | |
QQ Lychee Yogurt Juice |
|
QQ Passion Fruit Juice | |
QQ Grape Juice |
|
QQ Grapefruit Juice | |
QQ Peach Juice |
|
QQ Lemon Juice | |
QQ Honeydew Milk Tea |
|
Mango Slush | |
Strawberry Slush |
|
Passionfruit Slush | |
Strawberry Yogurt Smoothie |
|
Grape Slush | |
Taro Smoothie |
|
Coffee Smoothie | |
Taro Coconut Smoothie |
|
Lemon Yogurt Smoothie | |
Matcha Red Bean Smoothie |
|
Coconut Slush | |
Strawberry Au Lait |
|
Honeydew Slush | |
Strawberry Pudding Au Lait |
|
Milk Tea Smoothie |
| Taiwan Ginger Tea | Lemonade Juice | ||
| Superior Pure Cocoa | Kumquat Juice | ||
| Longan & Red Date Juice | |
Honey Lemon Aloe | |
| Honey Pomelo Juice | |
Yogurt Lemon Juice | |
| Kumquat Lemon Juice |
| Americano | Cappuccino | ||
| Latte | Mochaccino | ||
| Hazelnut/Caramel/Vanilla Latte |
Q. How do I collect points?
A. Earn 1 point for every drink you purchase at a participating Chatime location (excludes promotionally priced drinks). Reach 100 Lifetime Points to become a Chatime Elite Rewards member!
Q. What are lifetime points?
A. Lifetime points tracks the total number of points you have earned since you've joined the program.
Q. How do I join?
A. You can register for a Rewards Card at any of our Ontario locations, just ask our staff when you make a purchase. Membership is free, just make sure to give them your mobile number so that you can check your points
balance online.
Q. How do I check my points?
A. Visit mypoints.chatime.com and enter your cell phone number. We will return details on your points to you
via text message. You can also check your point balance by registering for an account with Vicinity.
Q. How do I change my phone number associated with my card?
A. Please email us and let us know the following information so that we can identify and
confirm your account:
Q. What should I do if my card is lost or stolen?
A. Please get a new card ($1.00+tax replacement fee applies) in store using the same phone number as your previous card then email us with the following information:
Once we have that information we will be able to deactivate your old card. Please do so as soon as possible so that we can prevent your old card from being used.
Q. What can I redeem with my Chatime Reward points?
A. Redeem 10 points for:
You also get:
Q. How do I register my birthday?
A. Login to your Vicinity account to edit your account details at least 7 days before your birthday. Register
an account today if you don't have one yet!
Q. How do I claim my birthday offer?
A. Your birthday offer is automatically loaded to your card given you have registered your birthday at least 7 days in advance. Simply visit any Chatime Ontario location and tell a Tearista it’s your birthday then tap your rewards card to redeem your free regular size drink!
You may or may not receive a text message depending on your notification settings but the offer should still be automatically loaded onto your card. You must present your rewards card in order to redeem the drink.
Q. I registered my birthday already, why didn't I receive an offer?
A. You must register your date of birth at least 7 days prior to the actual day of your birthday. Example: If your birthday is on May 8th, you must register your birthday by May 1st to ensure you receive the offer.
If you registered your birthday with us 7 days prior to the actual day and did not receive an offer on your card, please email us.
Q. What do I do when I reach Elite status?
A. Within two weeks once you have reached 100 Lifetime Points, we will send you an application form to fill out via the email address you provided in your Vicinity account. If you have not received the form, please
email us and we will look into that for you.
Q. How long will it take to get my personalized card?
A. Elite membership usually takes 6-8 weeks to process (including delivery) once you have submitted the application form. If you have not received it within that time frame, please email us.
Q. What can I redeem with my Chatime Elite Reward points?
A. Once you are a Chatime Elite Rewards member, you can redeem 10 points for:
In addition to all regular Reward member benefits, you also get:
Q. What should I do if my card is lost or stolen?
A. Please email us and let us know as soon as possible and we will deactivate your old
card once we create a new Elite card for you. During this time, you can continue collecting points using your phone number and redeeming free drinks using your purple card. There is a $5.00+tax replacement fee, which can be paid upon
picking up your card at our flagship Downtown Markham location.
Please fill out the form below and a Chatime representative will be in contact with you within 3-5 business days.
