Chatime Societea is a multi-leveled rewards program that aims to give our top earning members exclusive perks! There are different perks in each level and more benefits as you move up!

The Chatime Societea level earning period begins on January 1 of each calendar year and ends on December 31 of the same year. Your perks start as soon as you successfully unlock a level, and will last until the end of the following calendar year.

Chatime Societea launched February 1, 2021! Sign up here for our newsletter to know about the exciting perks and giveaways of our new rewards program!

There are 3 levels that can be unlocked, each step-up gives you more perks (and bragging rights)! The levels are Silver, Gold, Platinum!

Everyone starts in Silver level! Enjoy your Silver Societea perks, tap here to learn more.

Unlock a level by earning a qualifying number of points! The Chatime Societea level earning period begins on January 1 of each calendar year and ends on December 31 of the same year. Your perks start as soon as you successfully unlock a level, and will last until the end of the following calendar year.

Here are the points you can earn to unlock each level*:
Silver: no minimum required, all our members start in silver!
Gold: 15,000 pts ($150)
Platinum: 40,000 pts ($400)

*If you do not earn enough to maintain your level during the earning period of Jan 1 - Dec 31 each year, your level will expire!

If you have unlocked a new level, email us at loyalty@chatime.com to get your unlock level voucher(s)*!

*If you have transferred your points from Chatime Fivestars, transferred level points do not count towards getting the level unlock voucher(s).

The benefits that you can enjoy depend on the level you have unlocked, tap here to learn more.

Once you unlock a level, you can start enjoying your perks up until December 31 of the following calendar year.

Yes! Benefits begin the moment you unlock a level and last throughout the following calendar year. During the course of the year, you need to earn sufficient points to maintain a Societea level.

Here are the points that you need to earn in order to maintain a level:
Silver: no minimum required, all our members start in silver!
Gold: 15,000 pts
Platinum: 40,000 pts

Points can be earned on qualified purchases at participating Chatime, Bake Code and Atealier by Chatime locations in Ontario and British Columbia. Simply ask our Tearistas to scan your digital card located in the 'cards' section of the Societea mobile app!

Chatime Societea points can be earned and redeemed at all participating Chatime, Chatime Innovation Bar, Chatime Atealier, and Bake Code locations in Ontario.

You can redeem your Societea Points on baked goods, drinks, merchandise (anything that can be purchased) at any Chatime, Atealier by Chatime, or Bake Code location in Ontario and British Columbia.

Points can be used by asking the Tearista to scan your digital card located in the 'cards' section of the Societea mobile app. Specify the amount you would like to use before making payment. A minimum of $2.50 must be redeemed.

The Societea app is totally free to download and use!

Societea Points have no cash value and cannot be redeemed for cash.

Yes, the maximum number of points that can be redeemed per day is 62500 points ($50.00).

There is no maximum number of current points you can have at one time! Earn as many points as you would like!

Signup and make a minimum instore purchase of $2.50 before tax at least 7 days before your birthday to unlock the birthday reward(s) for that year! It will show up as a voucher in the Chatime Societea mobile app, and is valid for 7 days before your birthday until 7 days after your birthday!*

*Birthday Vouchers will not show up if you have not made the minimum purchase of $2.50 that year.

Unfortunately, no. Chatime Societea Rewards is tied to a gift card and requires scanning upon each purchase in order to earn points! You will be automatically given a digital card in the Societea app upon signing up. Physical gift cards can also be additionally stored on the app.

Yes! The physical gift card can still be used in store. If you have registered the card to your Societea Rewards account, you will also earn points on every purchase!

If you have a gift card, you can register it to your Societea Rewards account to earn points on it with every use and redeem for rewards.

A gift card can only be registered to one Societea Rewards account.

Points can be earned on any physical gift card that is registered to your Societea Rewards account. Unfortunately topping up a gift card will not earn you points.

Each Societea account will be automatically assigned a digital gift card! You can also link physical gift cards to your Societea acccount by going to the 'Cards' section of the app, tapping 'add gift card' and entering the gift card number and security code!

Your gift card will appear in your mobile app after linking. Multiple gift cards can be added to one Societea account.

Our Tearistas cannot create an account on your behalf, however, they can guide you through the process of creating an account on the Chatime Societea Mobile app!

Yes! As long as you're using the same email on Chatime Online Ordering as your Chatime Societea email, points are automatically added to your account within 24 hours! (Please note points will not be earned on any purchases made before your Chatime Societea account has been created).

Points do not expire, however any Card or Societea Rewards account that has been inactive for twenty-four (24) consecutive months will be rendered inactive and unregistered. Inactivity is defined as no Points earned or redeemed during such twenty-four (24) consecutive months period. In the event that your Card or Societea Rewards account is unregistered or rendered inactive, all accrued Points in your Societea Rewards account are lost.

So, keep your account active by earning and redeeming!

As long as you continue to earn/redeem points, your account will remain active! Your account will be deemed inactive if there are no points earned or redeemed during a twenty-four (24) consecutive month period.

We would be happy to help you create one and link it to your physical gift card which can be used in stores as your rewards card to earn and redeem points! Please contact loyalty@chatime.com and provide us with your full name, date of birth, email address, postal code, and the number of a physical gift card from any Chatime, Bake Code, Atealier, or Bake Code Croissanterie. If you do not have a physical gift card you will have to purchase one at our stores before we can help you create and account.

We will no longer be allowing the redemption or earning of Fivestars points after the launch of the Chatime Societea program in January 2021. You can transfer your current Fivestar points to Societea using the mobile app until June 30, 2021.

Depending on your future level in Chatime Societea rewards program, you will receive different benefits! Use our points & level checker to see where you will be at!

Yes! When Societea launches in January 2021, if you have an existing Fivestar account, your points can be transferred to Chatime Societea at a rate of 530 Societea points per every Fivestar Current point. Note that lifetime points cannot be transferred over.

Only the points from one Chatime Fivestars account can be transferred to one Societea Rewards account.

We are extending our transfer deadline past the previously announced date of June 30, 2021! For peace of mind, we encourage you to download the Chatime Societea app and transfer your points as soon as you can! We will update this page with the new deadline in the future!

If your Chatime Fivestars points are not transferred to Chatime Societea by the deadline, you will forfeit the points. However, the final date is to be announced! For peace of mind, we encourage you to download the Chatime Societea app and transfer your points as soon as you can! We will update this page with the deadline in the future!

Your lifetime points will be used to determine your Chatime Societea Rewards Level! The method is calculated by taking your total Fivestars lifetime points and dividing by the number of years you have been a Chatime Fivestars rewards member.

This number will then be translated into Societea points to determine the level you will be placed in.

Don't worry, we make it easy for you to see which level you will be at, just check out our points & level calculator!

Note: You must transfer your Fivestars current points over in the Societea mobile app in order to be considered for another level. All members upon signing up for Chatime Societea will start at Silver."

Your Fivestars points and level will not transfer automatically to the Societea program, so we encourage you to download the Chatime Societea App and transfer your points and level as you can be eligible to receive up to 50% bonus points (limited time offer).

Use our points & level checker to see where you will be at!

The Chatime branded Fivestars Rewards membership card, along with any other Fivestar membership cards can no longer be used after the launch of Chatime Societea in January 2021.

Chatime Fivestars birthday rewards can be claimed up to the launch date of Chatime Societea. If your birthday falls after this date, please download the app and claim your birthday rewards through Chatime Societea!

No, the Chatime Fivestars program was discontinued on January 31, 2021. We encourage you to download the Chatime Societea app and transfer your Fivestars points to the Societea program as you can be eligible to receive up to 50% bonus points (limited time offer)!

No, once the Chatime Societea Rewards program is launched in January 2021, only Chatime Societea will be available.

You may be eligible to receive up to 50% additional bonus points for every 10 Current Points transferred when you convert your Fivestars points over to the Chatime Societea rewards program!

Yes! For every 10 Fivestars current points you transfer to Chatime Societea, you will get up to 50% additional bonus points! Earn more by transferring your points over (limited time offer)!

Points can be transfered after the launch of our Chatime Societea program January 2021 through our mobile app!

You can check your current number of Fivestars points by going to www.fivestars.com!

You will need access to your Chatime Fivestars phone number in order to transfer your points. Please contact loyalty@chatime.com if you do not have access and wish to transfer your points (we will need to verify that you own this Fivestars account before the transfer).

Please go to https://points.chatime.com/ to check how many points you will be able to transfer.

Your current Elite benefits are still valid until the launch of the Chatime Societea program!

Depending on your future level in Chatime Societea rewards program, you will receive different benefits! Use our points & level checker to see where you will be at!

We also have a special gift just for our Elite members as a way of saying thank you for your committed patronage! Download the Societea mobile app and transfer your points to stay tuned on how you can claim your from us in 2021!

Unfortunately, your Chatime Elite card can no longer be used with the Chatime Societea. However, as an Elite member, we will have a special gift for you that you can apply for through the Chatime Societea mobile app in 2021. Download the app and transfer your points to stay tuned! Signup here to be notified when our Societea Rewards app launches!

Yes! As long as you have submitted your registration for the black and gold customized Elite card before February 28, 2021, we will still be issuing it to you! Note that cards will take up to 6-8 weeks to arrive after you submit your registration. Although you won't be able to use the Elite card in the new program, we hope you can have it as a keepsake and as a token of our appreciation! Also, remember to download the app and transfer your points to stay tuned for a small gift from us to you in the second half of 2021!

Chatime Societea is a multi-leveled rewards program that aims to give our top earning members exclusive perks! There are different perks in each level and more benefits as you move up!

The Chatime Societea level earning period begins on January 1 of each calendar year and ends on December 31 of the same year. Your perks start as soon as you successfully unlock a level, and will last until the end of the following calendar year.

Chatime Societea launched February 1, 2021! Sign up here for our newsletter to know about the exciting perks and giveaways of our new rewards program!

There are 3 levels that can be unlocked, each step-up gives you more perks (and bragging rights)! The levels are Silver, Gold, Platinum!

Everyone starts in Silver level! Enjoy your Silver Societea perks, tap here to learn more.

Unlock a level by earning a qualifying number of points! The Chatime Societea level earning period begins on January 1 of each calendar year and ends on December 31 of the same year. Your perks start as soon as you successfully unlock a level, and will last until the end of the following calendar year.

Here are the points you can earn to unlock each level*:
Silver: no minimum required, all our members start in silver!
Gold: 15,000 pts ($150)
Platinum: 40,000 pts ($400)

*If you do not earn enough to maintain your level during the earning period of Jan 1 - Dec 31 each year, your level will expire!

The benefits that you can enjoy depend on the level you have unlocked, tap here to learn more.

If you have unlocked a new level, email us at loyalty@chatime.com to get your unlock level voucher(s)*!

*If you have transferred your points from Chatime Fivestars, transferred level points do not count towards getting the level unlock voucher(s).

Once you unlock a level, you can start enjoying your perks up until December 31 of the following calendar year.

Yes! Benefits begin the moment you unlock a level and last throughout the following calendar year. During the course of the year, you need to earn sufficient points to maintain a Societea level.

Here are the points that you need to earn in order to maintain a level:
Silver: no minimum required, all our members start in silver!
Gold: 15,000 pts
Platinum: 40,000 pts

Points can be earned on qualified purchases at participating Chatime, Bake Code and Atealier by Chatime locations in Ontario and British Columbia. Simply ask our Tearistas to scan your digital card located in the 'cards' section of the Societea mobile app!

Chatime Societea points can be earned and redeemed at all participating Chatime, Chatime Innovation Bar, Chatime Atealier, and Bake Code locations in Ontario.

You can redeem your Societea Points on baked goods, drinks, merchandise (anything that can be purchased) at any Chatime, Atealier by Chatime, or Bake Code location in Ontario and British Columbia.

Points can be used by asking the Tearista to scan your digital card located in the 'cards' section of the Societea mobile app. Specify the amount you would like to use before making payment. A minimum of $2.50 must be redeemed.

The Societea app is totally free to download and use!

Societea Points have no cash value and cannot be redeemed for cash.

Yes, the maximum number of points that can be redeemed per day is 62500 points ($50.00).

There is no maximum number of current points you can have at one time! Earn as many points as you would like!

Signup and make a minimum instore purchase of $2.50 before tax at least 7 days before your birthday to unlock the birthday reward(s) for that year! It will show up as a voucher in the Chatime Societea mobile app, and is valid for 7 days before your birthday until 7 days after your birthday!*

*Birthday Vouchers will not show up if you have not made the minimum purchase of $2.50 that year.

Unfortunately, no. Chatime Societea Rewards is tied to a gift card and requires scanning upon each purchase in order to earn points! You will be automatically given a digital card in the Societea app upon signing up. Physical gift cards can also be additionally stored on the app.

Yes! The physical gift card can still be used in store. If you have registered the card to your Societea Rewards account, you will also earn points on every purchase!

If you have a gift card, you can register it to your Societea Rewards account to earn points on it with every use and redeem for rewards.

A gift card can only be registered to one Societea Rewards account.

Points can be earned on any physical gift card that is registered to your Societea Rewards account. Unfortunately topping up a gift card will not earn you points.

Each Societea account will be automatically assigned a digital gift card! You can also link physical gift cards to your Societea acccount by going to the 'Cards' section of the app, tapping 'add gift card' and entering the gift card number and security code!

Your gift card will appear in your mobile app after linking. Multiple gift cards can be added to one Societea account.

Our Tearistas cannot create an account on your behalf, however, they can guide you through the process of creating an account on the Chatime Societea Mobile app!

Yes! As long as you're using the same email on Chatime Online Ordering as your Chatime Societea email, points are automatically added to your account within 24 hours! (Please note points will not be earned on any purchases made before your Chatime Societea account has been created).

Points do not expire, however any Card or Societea Rewards account that has been inactive for twenty-four (24) consecutive months will be rendered inactive and unregistered. Inactivity is defined as no Points earned or redeemed during such twenty-four (24) consecutive months period. In the event that your Card or Societea Rewards account is unregistered or rendered inactive, all accrued Points in your Societea Rewards account are lost.

So, keep your account active by earning and redeeming!

As long as you continue to earn/redeem points, your account will remain active! Your account will be deemed inactive if there are no points earned or redeemed during a twenty-four (24) consecutive month period.

We would be happy to help you create one and link it to your physical gift card which can be used in stores as your rewards card to earn and redeem points! Please contact loyalty@chatime.com and provide us with your full name, date of birth, email address, postal code, and the number of a physical gift card from any Chatime, Bake Code, Atealier, or Bake Code Croissanterie. If you do not have a physical gift card you will have to purchase one at our stores before we can help you create and account.

We will no longer be allowing the redemption or earning of Fivestars points after the launch of the Chatime Societea program in January 2021. You can transfer your current Fivestar points to Societea using the mobile app until June 30, 2021.

Depending on your future level in Chatime Societea rewards program, you will receive different benefits! Use our points & level checker to see where you will be at!

Yes! When Societea launches in January 2021, if you have an existing Fivestar account, your points can be transferred to Chatime Societea at a rate of 530 Societea points per every Fivestar Current point. Note that lifetime points cannot be transferred over.

Only the points from one Chatime Fivestars account can be transferred to one Societea Rewards account.

We are extending our transfer deadline past the previously announced date of June 30, 2021! For peace of mind, we encourage you to download the Chatime Societea app and transfer your points as soon as you can! We will update this page with the new deadline in the future!

If your Chatime Fivestars points are not transferred to Chatime Societea by the deadline, you will forfeit the points. However, the final date is to be announced! For peace of mind, we encourage you to download the Chatime Societea app and transfer your points as soon as you can! We will update this page with the deadline in the future!

Your lifetime points will be used to determine your Chatime Societea Rewards Level! The method is calculated by taking your total Fivestars lifetime points and dividing by the number of years you have been a Chatime Fivestars rewards member.

This number will then be translated into Societea points to determine the level you will be placed in.

Don't worry, we make it easy for you to see which level you will be at, just check out our points & level calculator!

Note: You must transfer your Fivestars current points over in the Societea mobile app in order to be considered for another level. All members upon signing up for Chatime Societea will start at Silver."

Your Fivestars points and level will not transfer automatically to the Societea program, so we encourage you to download the Chatime Societea App and transfer your points and level as you can be eligible to receive up to 50% bonus points (limited time offer).

Use our points & level checker to see where you will be at!

The Chatime branded Fivestars Rewards membership card, along with any other Fivestar membership cards can no longer be used after the launch of Chatime Societea in January 2021.

Chatime Fivestars birthday rewards can be claimed up to the launch date of Chatime Societea. If your birthday falls after this date, please download the app and claim your birthday rewards through Chatime Societea!

No, the Chatime Fivestars program was discontinued on January 31, 2021. We encourage you to download the Chatime Societea app and transfer your Fivestars points to the Societea program as you can be eligible to receive up to 50% bonus points (limited time offer)!

No, once the Chatime Societea Rewards program is launched in January 2021, only Chatime Societea will be available.

You may be eligible to receive up to 50% additional bonus points for every 10 Current Points transferred when you convert your Fivestars points over to the Chatime Societea rewards program!

Yes! For every 10 Fivestars current points you transfer to Chatime Societea, you will get up to 50% additional bonus points! Earn more by transferring your points over (limited time offer)!

Points can be transfered after the launch of our Chatime Societea program January 2021 through our mobile app!

You can check your current number of Fivestars points by going to www.fivestars.com!

You will need access to your Chatime Fivestars phone number in order to transfer your points. Please contact loyalty@chatime.com if you do not have access and wish to transfer your points (we will need to verify that you own this Fivestars account before the transfer).

Please go to https://points.chatime.com/ to check how many points you will be able to transfer.

Your current Elite benefits are still valid until the launch of the Chatime Societea program!

Depending on your future level in Chatime Societea rewards program, you will receive different benefits! Use our points & level checker to see where you will be at!

We also have a special gift just for our Elite members as a way of saying thank you for your committed patronage! Download the Societea mobile app and transfer your points to stay tuned on how you can claim your from us in 2021!

Unfortunately, your Chatime Elite card can no longer be used with the Chatime Societea. However, as an Elite member, we will have a special gift for you that you can apply for through the Chatime Societea mobile app in 2021. Download the app and transfer your points to stay tuned! Signup here to be notified when our Societea Rewards app launches!

Yes! As long as you have submitted your registration for the black and gold customized Elite card before February 28, 2021, we will still be issuing it to you! Note that cards will take up to 6-8 weeks to arrive after you submit your registration. Although you won't be able to use the Elite card in the new program, we hope you can have it as a keepsake and as a token of our appreciation! Also, remember to download the app and transfer your points to stay tuned for a small gift from us to you in the second half of 2021!