Rewards
New app to track, pay, and earn rewards!
Make every purchase count at more places!
Explore 3 new levels with exciting rewards!
Spend, earn, redeem!


AND PERKS

- Ability to earn and redeem points
- Free Birthday Drink*
- Personalized Offers and Vouchers

- Ability to earn and redeem points
- Free Birthday Drink*
- Free Birthday Food/Merchandise Credit*
- Free Food/Merchandise Credit Once you Unlock a Level
- Personalized Offers and Vouchers

- Ability to earn and redeem points
- Free Birthday Drink*
- Free Birthday Food/Merchandise Credit*
- Free Drink Once you Unlock a Level
- Free Food/Merchandise Credit Once you Unlock a Level
- Early or Extended Access to Certain Promotions or Offers
- Personalized Offers and Vouchers
ABOUT SOCIETEA
The Chatime Societea level earning period begins on January 1 of each calendar year and ends on December 31 of the same year. Your perks start as soon as you successfully unlock a level, and will last until the end of the following calendar year.
Here are the points you can earn to unlock each level:
Silver: no minimum required, all our members start in silver!
Gold: 15,000 pts ($150)
Platinum: 40,000 pts ($400)
If you do not earn enough to maintain your level, it will expire!
Here are the points that you need to earn in order to maintain a level:
Silver: no minimum required, all our members start in silver!
Gold: 15,000 pts
Platinum: 40,000 pts
Signup and make a minimum instore purchase of $2.50 before tax at least 7 days before your birthday to unlock the birthday reward(s) for that year! It will show up as a voucher in the Chatime Societea mobile app, and is valid for 7 days before your birthday until 7 days after your birthday!*
*Birthday Vouchers will not show up if you have not made the minimum purchase of $2.50 that year.
Unfortunately, no. Chatime Societea Rewards is tied to a gift card and requires scanning upon each purchase in order to earn points! You will be automatically given a digital card in the Societea app upon signing up. Physical gift cards can also be additionally stored on the app.
Yes! The physical gift card can still be used in store. If you have registered the card to your Societea Rewards account, you will also earn points on every purchase!
If you have a gift card, you can register it to your Societea Rewards account to earn points on it with every use and redeem for rewards.
A gift card can only be registered to one Societea Rewards account.
Points can be earned on any physical gift card that is registered to your Societea Rewards account. Unfortunately topping up a gift card will not earn you points.
Your gift card will appear in your mobile app after linking. Multiple gift cards can be added to one Societea account.
Our Tearistas cannot create an account on your behalf, however, they can guide you through the process of creating an account on the Chatime Societea Mobile app!
Yes! As long as you're using the same email on Chatime Online Ordering as your Chatime Societea email, points are automatically added to your account in 20 business days! (Please note points will not be earned on any purchases made before your Chatime Societea account has been created).
So, keep your account active by earning and redeeming!
As long as you continue to earn/redeem points, your account will remain active! Your account will be deemed inactive if there are no points earned or redeemed during a twenty-four (24) consecutive month period.
We would be happy to help you create one and link it to your physical gift card which can be used in stores as your rewards card to earn and redeem points! Please contact loyalty@chatime.com and provide us with your full name, date of birth, email address, postal code, and the number of a physical gift card from any Chatime, Bake Code, Atealier, or Bake Code Croissanterie. If you do not have a physical gift card you will have to purchase one at our stores before we can help you create and account.
ONTARIO FAQ
Depending on your future level in Chatime Societea rewards program, you will receive different benefits! Use our points & level checker to see where you will be at!
This number will then be translated into Societea points to determine the level you will be placed in.
Don't worry, we make it easy for you to see which level you will be at, just check out our points & level calculator!
Note: You must transfer your Fivestars current points over in the Societea mobile app in order to be considered for another level. All members upon signing up for Chatime Societea will start at Silver."
Depending on your future level in Chatime Societea rewards program, you will receive different benefits! Use our points & level checker to see where you will be at!
We also have a special gift just for our Elite members as a way of saying thank you for your committed patronage! Download the Societea mobile app and transfer your points to stay tuned on how you can claim your from us in 2021!
Yes! As long as you have submitted your registration for the black and gold customized Elite card before February 28, 2021, we will still be issuing it to you! Note that cards will take up to 6-8 weeks to arrive after you submit your registration. Although you won't be able to use the Elite card in the new program, we hope you can have it as a keepsake and as a token of our appreciation! Also, remember to download the app and transfer your points to stay tuned for a small gift from us to you in the second half of 2021!
BRITISH COLUMBIA FAQ
New app to track, pay, and earn rewards!
Make every purchase count at more places!
Explore 3 new levels with exciting rewards!
Spend, earn, redeem!
CHATIME REWARDS MEMBER?
Spoonity (BC) platform, we've got you covered!


REWARD | ![]() Silver Societea Start off at Silver the moment you join! |
![]() Gold Societea SPEND $150 TO UNLOCK |
![]() Platinum Societea SPEND $400 TO UNLOCK |
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Ability to earn and redeem points | ![]() |
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Free Birthday Drink* | ![]() |
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Free Birthday Food/Merchandise Credit* | ![]() |
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Free Drink Once you Unlock a Level | ![]() |
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Free Food/Merchandise Credit Once you Unlock a Level | ![]() |
||
Early or Extended Access to Certain Promotions or Offers | ![]() |
![]() |
|
Personalized Offers and Vouchers | ![]() |
![]() |
![]() |
ABOUT SOCIETEA
The Chatime Societea level earning period begins on January 1 of each calendar year and ends on December 31 of the same year. Your perks start as soon as you successfully unlock a level, and will last until the end of the following calendar year.
Here are the points you can earn to unlock each level:
Silver: no minimum required, all our members start in silver!
Gold: 15,000 pts ($150)
Platinum: 40,000 pts ($400)
If you do not earn enough to maintain your level, it will expire!
Here are the points that you need to earn in order to maintain a level:
Silver: no minimum required, all our members start in silver!
Gold: 15,000 pts
Platinum: 40,000 pts
Signup and make a minimum instore purchase of $2.50 before tax at least 7 days before your birthday to unlock the birthday reward(s) for that year! It will show up as a voucher in the Chatime Societea mobile app, and is valid for 7 days before your birthday until 7 days after your birthday!*
*Birthday Vouchers will not show up if you have not made the minimum purchase of $2.50 that year.
Unfortunately, no. Chatime Societea Rewards is tied to a gift card and requires scanning upon each purchase in order to earn points! You will be automatically given a digital card in the Societea app upon signing up. Physical gift cards can also be additionally stored on the app.
Yes! The physical gift card can still be used in store. If you have registered the card to your Societea Rewards account, you will also earn points on every purchase!
If you have a gift card, you can register it to your Societea Rewards account to earn points on it with every use and redeem for rewards.
A gift card can only be registered to one Societea Rewards account.
Points can be earned on any physical gift card that is registered to your Societea Rewards account. Unfortunately topping up a gift card will not earn you points.
Your gift card will appear in your mobile app after linking. Multiple gift cards can be added to one Societea account.
Our Tearistas cannot create an account on your behalf, however, they can guide you through the process of creating an account on the Chatime Societea Mobile app!
Yes! As long as you're using the same email on Chatime Online Ordering as your Chatime Societea email, points are automatically added to your account in 20 business days! (Please note points will not be earned on any purchases made before your Chatime Societea account has been created).
So, keep your account active by earning and redeeming!
As long as you continue to earn/redeem points, your account will remain active! Your account will be deemed inactive if there are no points earned or redeemed during a twenty-four (24) consecutive month period.
We would be happy to help you create one and link it to your physical gift card which can be used in stores as your rewards card to earn and redeem points! Please contact loyalty@chatime.com and provide us with your full name, date of birth, email address, postal code, and the number of a physical gift card from any Chatime, Bake Code, Atealier, or Bake Code Croissanterie. If you do not have a physical gift card you will have to purchase one at our stores before we can help you create and account.
ONTARIO FAQ
Depending on your future level in Chatime Societea rewards program, you will receive different benefits! Use our points & level checker to see where you will be at!
This number will then be translated into Societea points to determine the level you will be placed in.
Don't worry, we make it easy for you to see which level you will be at, just check out our points & level calculator!
Note: You must transfer your Fivestars current points over in the Societea mobile app in order to be considered for another level. All members upon signing up for Chatime Societea will start at Silver."
Depending on your future level in Chatime Societea rewards program, you will receive different benefits! Use our points & level checker to see where you will be at!
We also have a special gift just for our Elite members as a way of saying thank you for your committed patronage! Download the Societea mobile app and transfer your points to stay tuned on how you can claim your from us in 2021!
Yes! As long as you have submitted your registration for the black and gold customized Elite card before February 28, 2021, we will still be issuing it to you! Note that cards will take up to 6-8 weeks to arrive after you submit your registration. Although you won't be able to use the Elite card in the new program, we hope you can have it as a keepsake and as a token of our appreciation! Also, remember to download the app and transfer your points to stay tuned for a small gift from us to you in the second half of 2021!
BRITISH COLUMBIA FAQ
With the launch of Chatime Societea in January 2021, you can enjoy all the advantages of the new Chatime Societea and at the same time, still be able to redeem rewards using your current Chatime rewards (Spoonity) Points. However, you will not be able to earn Spoonity points on purchases any longer.
These changes will apply to the following participating locations:
Vancouver (Cambie)
Vancouver (East Hastings)
Vancouver (West Broadway)
Vancouver (UBC)
West Vancouver (Park Royal)
Burnaby (Kingsway)
Burnaby (Metrotown)
New Westminister (6th Street)
Richmond (Blundell)
Surrey (King George)
You can use the Chatime Societea app, earn/redeem points, and take advantage of all the benefits of Chatime Societea at the following British Columbia Chatime locations:
Vancouver (Cambie)
Vancouver (East Hastings)
Vancouver (West Broadway)
Vancouver (UBC)
West Vancouver (Park Royal)
Burnaby (Kingsway)
Burnaby (Metrotown)
New Westminister (6th Street)
Richmond (Blundell)
Surrey (King George)
The Chatime Spoonity gift cards will no longer be accepted or serviced at the following Chatime locations after December 31, 2020. Instead, we are migrating to a new Chatime gift card program so guests can redeem or send gift cards across-country to be used in Ontario and select British Columbia locations! If you still have a Spoonity gift card with an outstanding balance, you can request for a refund by emailing support@spoonity.com or by calling 1-855-600-5074.
Stores discontinuing Spoonity gift cards:
Vancouver (Cambie)
Vancouver (East Hastings)
Vancouver (West Broadway)
Vancouver (UBC)
West Vancouver (Park Royal)
Burnaby (Kingsway)
Burnaby (Metrotown)
New Westminister (6th Street)
Richmond (Blundell)
Surrey (King George)
If you purchased a Chatime Spoonity gift card prior to December 11, 2020, please email support@spoonity.com or call 1-855-600-5074 to request a refund on your balance.
If you purchased your gift card after December 9, 2020 your gift card is already compatible with the Chatime Societea app! Add your gift card to your digital wallet by going to the 'Cards' section of the app and tapping 'add gift card' and entering the gift card number and security code!