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FAQ

Purchase any two Chatime drinks and receive a Chatime Purple Pocket! Drinks redeemed with points or vouchers are excluded.
No, this promotion is valid only at Chatime Ontario and select Chatime British Columbia stores.
No, drinks redeemed with points or vouchers are excluded.
Absolutely! You can receive a Chatime Purple Pocket when you purchase any two Chatime drinks in-store or for delivery.
There are so many prizes available to be won when you join us for our Lunar New Year campaign! Head to ​https://chatime.com/lunarnewyear21/​ ​for more information on all the available prizes.
You can only win a grand prize through our new Societea mobile app and enter the unique promo code found on the special insert, which is included in every purple pocket. You must download the app, sign-up, and enter the 15 digit promo code on the vouchers section in the app for a chance to win.
Our prizes are randomly distributed across all drink orders and drink sizes and across all Ontario and British Columbia stores, so you have the same amount of chance as any others to win prizes!
You can scan the QR code found on the insert or download it on the App Store/Google Play store.
If you win a special grand prize, you will receive a digital prize voucher and it will be added to your saved vouchers on the mobile app. It will prompt you to complete and submit an online contact form which will be sent to Chatime Head Office. A representative from Chatime Head Office will then contact the winner directly through email.
To be eligible, prizes must be redeemed by April 30, 2021.
The Chatime Lunar New Year coupons can only be used in-store and expire on December 31, 2021.
The Chatime coupons can be used at all Chatime Ontario locations including Chatime Express and Bake Code stores, and Chatime British Columbia locations. The coupons cannot be used at Chatime University of Waterloo, Chatime Innovation Bar, or Atealier by Chatime locations.
Absolutely! Simply mail us your name and full mailing address to:

Chatime Head Office
115-60 Scarsdale Road
North York, ON
M3B 2R7

We will mail you a Purple Pocket to the mailing address you provide us.
You can receive one free LANEIGE sample along with every one purple pocket when you purchase 2 Chatime drinks, only while supplies last.
You can receive a free cup holder along with a purple pocket when you purchase 2 Chatime drinks, only while supplies last, one per customer only.
* Drinks redeemed with points or vouchers are excluded. No cash value. While quantities last. $1000 gift card prize of the winner's choice does not include Chatime and Bake Code gift cards. Contest open to legal residents of Ontario and British Columbia.
*Drinks redeemed with points or vouchers are excluded. No cash value. While quantities last. $1000 gift card prize of the winner's choice does not include Chatime and Bake Code gift cards. Contest open to legal residents of Ontario and British Columbia.
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