FAQ

How do I receive a Chatime Purple Pocket?
Purchase any two Chatime drinks and receive a Chatime Purple Pocket! Drinks redeemed with points or vouchers are excluded.
What prizes can I win?
There are so many prizes available to be won when you join us for our Lunar New Year campaign! Head to http://chatime.com/lunarnewyear19/ for more information on all the available prizes.
Do you actually win a vacation?
Yes, we will be providing the winner and a guest with a trip to Thailand valued at $3000, courtesy of UnionPay! This trip includes airfare and hotel, only.
Are major prizes only found in certain drink orders? How are the prizes distributed?
Our prizes are randomly distributed across all drink orders and drink sizes and Ontario stores so you have the same amount of chance as any others to win prizes!
Is this promotion valid at all Chatime stores across Canada?
No, this promotion is valid only at Chatime Ontario stores.
Can I get a Chatime Purple Pocket with no purchase necessary?

Absolutely! Simply mail us your name and full mailing address to:

Chatime Head Office
Unit 115, 60 Scarsdale Road
North York, ON
M3B 2R7

We will mail you a Purple Pocket to the mailing address you provide us.

How long do I have to claim my prizes?
To be eligible, prizes must be redeemed by March 31, 2019.
Can I redeem drinks with my Chatime Loyalty points and receive a Purple Pocket?
No, drinks redeemed with points or vouchers are excluded.
* Drinks redeemed with points or vouchers are excluded. No cash value. While quantities last. Cannot be combined with any other offer. Valid only in a Chatime Ontario store.
* Drinks redeemed with points or vouchers are excluded. No cash value. While quantities last.
Cannot be combined with any other offer. Valid only in a Chatime Ontario store.